Recommendations to Improve the Petitioner Information Management Service (PIMS)
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Impact on the Public
Read the full Recommendation (PDF, 10 pages - 276 KB)
The Department of State developed the Petition Information Management Service (PIMS) to provide a method for consular officers to rapidly confirm that individuals requesting an H, L, O, P, Q, or R nonimmigrant visa were, in fact, the beneficiary of a corresponding petition approved by USCIS. PIMS allows consular officers to access and confirm USCIS petition approval data and supporting documents online; thereby speeding up the issuance of nonimmigrant visas while reducing costs and heightening security. However, stakeholders report serious concern where USCIS sometimes fails to transmit information to DOS which causes delays in the issuance of nonimmigrant visas often resulting in personal and financial impacts upon visa applicants, as well as economic and operational impacts on U.S. employers. USCIS should evaluate and implement the proposed recommendations to help ensure the timely processing of all nonimmigrant visa applications.
On May 16, 2012, The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman’s Office) makes the following three recommendations to USCIS:
This page was last reviewed / modified on May 17, 2012.