Student Questions: Contact the P/DSO listed on the I-20.
Exchange Visitor Questions: Contact the RO/ARO listed on the DS-2019.
SEVIS System Technical Help: Call the SEVIS Help Desk at (800) 892-4829 between 8 AM and 8 PM, ET or email SEVIShelpdesk@hp.com.
PDSO/DSO or RO/ARO with Technical Issues requiring immediate attention: Email Toolbox.SEVIS@dhs.gov
School Certification Questions: Email schoolcert.SEVIS@dhs.gov or call (703) 603-3591.
General SEVP Questions: Email SEVIS.Source@dhs.gov or call the SEVP Response Center at (703) 603-3400 between the hours of 8:30 AM to 5:00 PM ET.
The Student and Exchange Visitor Program (SEVP) is now located in Crystal City in Arlington, Virginia. The SEVP mailing address is:
Student and Exchange Visitor Program
US Immigration and Customs Enforcement
500 12th St. SW, Stop 5600
Washington, DC 20536-5600