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The New Orleans Passport Agency is CLOSED UNTIL FURTHER NOTICE due to impact of Hurricane Katrina.

In order to assist customers whose applications are being processed by the New Orleans Passport Agency:

  • If you applied BEFORE August, 25, 2005 at an Acceptance Facility in the New Orleans Passport Agency Region (Alabama, Arkansas, Georgia, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Tennessee, Virginia (except DC suburbs including the Cities of Alexandria and Falls Church and the Counties of Arlington, Fairfax, Loudon, Prince William, and Stafford), Wisconsin and the Commonwealth of Puerto Rico), OR
  • If you applied BEFORE August, 25, 2005 at an Acceptance Facility in Southern California (all Counties South of and including San Luis Obispo, Kern, and San Bernardino), Clark County, Nevada, New York City, and Long Island, AND
  • You are traveling within the next 6 weeks and submitted your passport application from any of the above listed locations, THEN
Please contact the National Passport Information Center (NPIC), toll-free, at 1-877-487-2778 (TDD/TTY 1-888-874-7793) to get specific information on how to proceed in getting your passport.

If the above information applies to you, do not use the Online Status-Check service on this website as the information received may not be correct. Instead, to find out the status of your application, contact NPIC, toll-free, at 1-877-487-2778 (TDD/TTY 1-888-874-7793) or via email at

The New Orleans Passport Agency is not honoring any existing nor making new appointments until further notice. If you are traveling urgently and you would like to appear at another Passport Agency, click here to see a list of Passport Agencies.

If you are not traveling in the next 6 weeks, there is no action required from you at this time. Please visit this website periodically for further updates.