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Dear Editor:
As a follow up, I have again, carefully combed this article, and need to request a clarification on one item. Under Error correction referral for service center filings only, there are two bullets, one for Typgraphical Errors on a Service-center issued document or associated I-94 and one for for Typographical Erros or quality control issues on a BCIS document. What is the difference between a service center-issued document and a BCIS document? Aren't they both issued by the BCIS? What kind of document, for example, would fall under Bullet #2? The reason I ask is that the procedures are drastically different for #2. #1 prescribes that a referral be taken if a customer claims that a receipt notice contains errors, while #2 prescribes that the customer file a new application with an explanation of the problem, and using procedures for requesting special handling. I had the experience of calling the NCSC when an I-140 approval notice for an EB-3 Software Engineer was issued in error, stating the Beneficiary was an NIV Physician and had to wait 3-5 years to adjust. The first two NCSC officers I spoke with advised me to refile the I-140 - a petition, mind you, which took almost 360 days to be approved. The third person told me to send a fax to the expedited special handling number, which was subequently rejected by the Service Center - for good reason. I now see where these instructions came from. I refused to refile the petition, and instead kept calling until I got someone to take a referral. Now, I see, in fact that the officers were acting under their written guidelines, but these guidelines appear to be quite confusing, not to mention impossible to comply with. How can the BCIS instruct a customer to refile an application with filing fee and all in order to correct a Service error? That doesn't make any sense. I therefore would like guidance as to how to distinguish between #1 and #2 so as to assure that every time one calls with a typographical or substantive error on an approval notice it can be amended through a referral. SJD Share this page | Bookmark this page The leading immigration law publisher - over 50000 pages of free information!
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