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Back to TEXAS
Prepared By: Texas Office of the Governor - Criminal Justice Division
PO Box 12428
Austin, TX  78711-2428
tel: (512)463-1924


 1. Appropriations                                   $   3,825,694
 2. Criminal Fines and Penalities                    $           0
 3. Assessments                                      $           0
 4. Other                                            $           0
                                               TOTAL:$   3,825,694





    NO. OF                                                                                         NO. OF
VICTIMS SERVED                                                                      VICTIMS SERVED

        22,511  1. Child Physical Abuse                 8,614   7. Adults Molested as Children
        38,822  2. Child Sexual Abuse                   7,897   8. Survivors of Homicide Victims
        11,923  3. DUI/DWI Crashes                      6,177   9. Robbery
       205,444  4. Domestic Violence                   33,569  10. Assualt
        17,994  5. Adult Sexual Assault                70,292  11. Other
         2,541  6. Elder Abuse
                                             TOTAL:   425,784


    NO. OF    

          107,335   1. Crisis Counseling       
          135,729   2. Followup                
           37,393   3. Therapy                 
           33,194   4. Group Treatment/Support 
           34,060   5. Shelter/Safehouse       
          142,915   6. Information/Referral (in-person)
          166,206   7. Criminal Justice Support/Advocacy
           15,702   8. Emergency Financial Assistance
           45,847   9. Emergency Legal Advocacy
           83,046  10. Assistance in filing Compensation Claims
          149,506  11. Personal Advocacy
          223,085  12. Telephone contact Informational/Referral
           88,640  13. Other
TOTAL:  1,262,658


Grantee answers could fall in multiple categories. Grantee answers were
summarized into 7 areas.  Of the 343 total grantees reporting, 244
responded to Question B.  The largest three response categories  accounted
for 81 percent of all multi-coded responses providing three primary areas
in which to focus.

# Grantees      Summarized Area

233             Multi-agency collaboration

                Examples of Responses:

“We helped establish and actively participate in the Harris County Domestic
Violence Coordinating Council, which is trying to improve systemic
responses to domestic violence.  We have strong working relationships with
local police, prosecutors and other domestic violence agencies.  Staff also
participate in the Baytown Zero Tolerance Project, the Woman's Advisory
Group for the Houston Police Department, the Hispanic Outreach, Education
and Prevention Committee and the Interagency Victim Council sponsored by
Adult Probation. ”

“We meet weekly with Law Enforcement, Child Protective Services, Doctors,
Attorneys, Children's Advocates, and investigators to determine what
services are needed for the child.”

“We are continually networking with community agencies, such as Safe Place,
TDPRS, District Attorneys, Police and Sheriff's Departments, to ensure that
the needs of the victims are being met.  An annual inter-agency meeting is
held to establish how each party involved can improve their respective
services for the best interest of the children.  We specifically discuss
each agency's involvement with the crime victim and make suggestions
regarding how to better serve each victim, i.e., detailing each agency's
specific role with regard to the victim and the service each agency should

“The Victim Assistance Coordinator is also the co-chair for the
Waco-McLennan County Family Violence Task Force.  This Task Force meets
monthly to discuss and promote innovative ways to improve our community's
response to family violence.  Members of the task force include employees
from local law enforcement offices, the District Attorney's Office,
counselors, hospital staff members, Child Protective Services, Family Abuse
Center, East Texas Legal Services, Juvenile Probation, clergy and other
social service agencies.  We also encourage victims to attend.  These
contacts are invaluable and strong relationships have been formed.

“The Victim Assistance Coordinator also meets weekly with the Advocacy
Center for crime victims and children to participate in the
Interdisciplinary Team meetings.  Child Protective Services Criminal
Investigators, Prosecutors from the District Attorney's Office, Case
Managers, Medical Examiner and Forensic Interview also participate.  This
professional forum allows information to be shared, provides accountability
between the disciplines and encourages trouble-shooting in the system, all
to ensure that the victim is properly served and some sort of justice is

“Child Advocates works closely with the local children’s advocacy center,
the Community Resource Coordinating Group, the child fatality review team,
the domestic violence organization, which also provides a shelter for
battered spouses and their children, child protective services, the
District Attorney, the court system, and local law enforcement agencies.”

147             Awareness-raising activities: Public presentations,
community education.  Distribution of brochures in community locations.
Vigils/memorials.  Use of media.

The majority of responses included candlelight vigils and the provision of
memorial markers to families of intoxicated manslaughter victims either at
a reduced rate or free of charge. There seemed to be a cohesive goal across
all programs to utilize the media when appropriate and gave much credit to
area media representatives for taking their projects seriously and
providing access to television and radio.

                Examples of Responses:

 “Collaborative victim services include: the child abuse resource
Enhancement Project (CARE) services which is designed to utilize the
expertise of the collaborating partners with public and private resources.
The Storytellers Project for parents who have children 0 to 4 was added.
Another program is Parent Child Inc. (PCI), which provides quality day care
to families.  The Healing Arts Project works with the Boys and Girls Club
and with volunteering artists to allow children to find creative ways to
express themselves. “

”Some examples are: Collection of cell phones to be donated to Domestic
Violence Victims; the month of April in honor of Crime Victim’s Rights
Week; Sleep Tight Project to donate new sleep wear items for women and
children for the Women’s Center; Crime Victims’ Remembrance Tree.”

“Tour of Hope - provided a tour of facilities to leaders in the community
to education them on the services provided to people that need help
including crime victims.”

“Staff and volunteers go into the community to give presentations to civic
groups, church groups and others to recruit more volunteers and to inform
the public about the problems in our city.  The volunteers also work with
the therapists, doctors, attorneys, and schools to keep communication open
between all the parties involved in a child’s life. “

”Assist with training classes held for the public; community events; and
speaking at local organizations.  A "Silent Witness" display has been made
and has been shown several times during this reporting period, as well as
being in the newspaper”

“We did a presentation for a local crime watch group that was conducted on
crime victims rights, victim assistance and crime victims compensation as
well as a brief explanation of the criminal justice system through the eyes
of a crime victim. We coordinated efforts with other advocacy centers and
organizations for the National Crime Victims Week in April and passed out
buttons to promote victims rights. We coordinated the 10th annual 5k fun
run for victims services. We have attended radio talk shows to discuss
issues pertaining to crime victims. Along with the local police
departments, we offered Kid’s Fingerprinting at two site locations.”

“We use the local news media as often as possible to promote public
awareness by publishing any activities or events.”

“Our Silent Witnesses continue to be guests at public awareness activities.
Community education programs were presented to over 2000 professionals and
nonprofessionals in FY 2001, including law enforcement and medical
personnel.  We initiated SANE Programs in 4 counties and In one county, we
initiated the "Options Program" which mandates 6 hrs. of family education
for batterer, victim and secondary victims, before a protective order can
be withdrawn.  Also initiated this year is our "Wheels for Independence"
(WIN) Program.  Donated vehicles are made road worthy by local mechanic who
donates labor and only charges cost for parts.  These vehicles are awarded
to victims who meet criteria for the WIN Program. “

52              Training provided to community agencies or external victim
service providers.

                Examples of Responses:

“We continue to work with law enforcement, hospitals and other social
service agencies.  We continues to provide education to staff.  We are
reaching more counties through the education programs and we  continues to
participate in the Tom Green County Coalition Against Violence.  Through
fund raising efforts, we involves the community by calling on local
businesses to assist.  Most recently, San Angelo has developed a Sexual
Assault Response Team which includes the District Attorneys' office, police
department, sheriff's office, Angelo State University police department,
Child Protective Services, Children's Advocacy Center, Crisis Intervention
Unit and Shannon Medical Center.”

“Training was provided to police dispatchers.  Educational presentations
were given to local church congregations and civic groups.  Crisis
advocates have gone on ride outs with police in order to increase
collaboration and coordination between the Center and law enforcement
officials.  Legal clinics have been held at the Center to promote access to
legal services for women in this rural area.  In addition, the Center has
developed a web-based offender tracking system with funding from the Grants
to Encourage Arrest Policies program.  This system has helped to increase
coordinated efforts and communication between the Center and law
enforcement and has shown an increase in arrests for domestic violence

“We gave a presentation to Harrris County Juvenile Probation Officers about
our program and sexual assault issues. We participated in Lake Jackson
Police Department in house training for mandated requirements on victim
assistance. We also had the opportunity to educate our newly appointed head
dispatcher of our program services to enable our department to provide
better services to the community. “

”We have training for law enforcement, police academy, non-profit
organizations, schools, and other in the community as requested. We also
provide information for a community cable channel  about VINE ( Victims
Information and Notifications Everyday ).”

“Agency conducted and participated in training and workshops for law
enforcement, human services workers, counselors, educators, military, and
volunteers.  Increased efforts to educate local faith communities to aid in
the services to victims.  Continued education of medical professionals to
identify and refer crime victims.  Began a collaborative program with the
Bell County Attorney's office and Legal Aid to provide mandatory
educational programs for victims who attempt to drop family violence
charges in the county and district courts.”

“Through our ongoing public education programs, we are able to educate
various community agencies, business and organizations regarding issues
created by domestic violence and sexual assault.  We provide training to
large and small groups, advocate for victims rights through our
participation in numerous task-forces and committees, create and distribute
literature, and provide education and support for educational institutions,
criminal justice systems and   medical systems.”


Grantee answers could fall in multiple categories. Responses were
summarized into 3 areas.  Of the 343 total grantees reporting, 214
responded to Question C.  The largest response was in the provision of
services in coordination with federal agencies.  131 grantees  (60 percent
of the multi-coded responses) responded that they had not worked with
federal victims this year. Only 22 grantees reported having training for
staff/volunteers in service to federal victims.

                Examples of Responses:

# Grantees      Summarized Area

202             Provide services in coordination with federal agencies as

“However, we have worked with the U.S. Attorney's Office on specific cases
and through the coordinating council to ensure that all domestic violence
victims are being served effectively.”

“We continue to work with the Victim Assistance Coordinators at Ft. Hood
and with the US Attorney's office. It is important that we keep connected
with them as many military personal are victims of crime in Bell County.
Also many civilians are victims of military solders and we must be able to
share information and programs available to these victims.”

“Child kidnapping makes the parent a victim of a Federal Crime. Referrals
to the US Attorney's office and utilization of the parent-child locator
service are efforts taken in addition to also seeking state court relief.”

“Garth House is available to assist the FBI in the investigation of federal
crimes such as computer or internet child pornography. Counseling services
are also available for child victims of federal crimes.”

“Every effort is made to coordinate and facilitate investigations with
federal crime officers. They are invited to training, special events, etc.
When Federal crime officers take advantage of our highly trained Forensic
Interviewer they are included in our weekly Case Review Team meetings.”

“Victims of federal crimes are routinely afforded the same services as
other victims of crime.”

“Federal officers and personnel are made aware of the services provide by
CVS and are stocked with our brochures every 6 months. “

”Our district has a Federal Victim Assistance Program.  We assist any time
we are requested by the Federal Victim Assistance coordinator.”

“Federal crime victim advocates and prosecutors are invited to participate
in monthly Interagency Victim Council meetings in hopes that information
will be shared with the federal crime victims.  The Victim Program Manager
has referred crime victims for Victim Impact Panels in Federal Prisons.”

“Per the Violence Against Women Act; the Family Crisis Center is currently
registered with the U.S. Attorney's Office in Dallas to provide services to
shelter clients as well as crime victims from the community at large.”

“The Client Advocate has been certified as a National Certified Victim
Assistant through the OVC. The Center has two federal prosecutors on the
Board of Directors. Staff and volunteers attend federal trials that pertain
to sexual assault matters. Due to the increasing number of internet crimes
against children, one member of the Child Protection Team specializes in
computer crimes. Agency staff works with this officers and the federal
prosecutors to identify federal victims of sexual assault or abuse.”

“The RCC offers assistance to both federal and civilian crime victims of
sexual violence.  The agency works in conjunction with military bases and
officials to help them serve federal crime victims.  When a federal crime
victim reports a sexual assault to his or her commander and are taken to
the base/post hospital, the hospital will then contact the RCC Hotline.
The Hotline reaches volunteer advocate to offer support at the hospital
located on the military bases, such as Brooke Army Medical Center or
Wilford Hall. At times federal officials will request documents from the
RCC regarding a federal crime victim who was treated at a civilian
hospital.  The RCC will release all documentation that the survivor has
given prior permission to release.  All documentation requested by a
subpoena will be relinquished to the courts.  There are many times when
military law enforcement centers around San Antonio will call to inquire
about procedures in dealing with survivors.  With continued efforts from
federal agencies working in conjunction with the Hotline, we are able to be
more accessible for federal crime victims.”

“Volunteers are provided with Federal legislation pertaining to crime
victims so they can help educate representatives on how to better serve
crime victims.  We also have been in contact with the local FBI office to
let them know we are available to assist with clients.”

Provide training for staff/volunteers on services to federal victims.

Examples of Responses:

                “Efforts are currently being made to receive more
information and training about federal crime victims and the ways in which
the Center can best serve them. “

                “L.V.A.S. works with the federal victim/witness coordinator
out of Dallas, Texas on a seminar concerning victim's rights and opening up
awareness on all victim issues.  A total of twenty-seven attorneys and
office personnel attend.”

                “The Family Place has been involved in the training of law
enforcement personnel and other agency personnel that work with federal
crime victims.”

                “DPS Victim Services teaches annually at the Federal Crime
Victim's Conference in Washington DC and at the Federal Rural Crime Victims
Conference in El Paso. DPS Victim Services works closely with Victim
Witness Coordinators from the FBI and the US Attorney's Office. DPS Victim
Services continues to assist federal agencies that may not have victim.”


Grantee answers could fall in multiple categories. Responses were
summarized into 12 areas.  Of the 343 total grantees reporting, 244
responded to Question D. The largest three areas accounted for over 61
percent of all multi-coded responses.

# Grantees      Summarized Area

195             Training for Staff and Volunteers

                Examples of Responses:

“We require each volunteer to complete a 36-40 hour training course before
being assigned to a case.  This training ensures that our volunteers are
well educated in all areas of child abuse. and neglect and how to assist
and help children who have been victims.  We are also members of a
multidisciplinary team which helps to identify the needs of our victims and
increase our services to the victims.  Finally, we also send our volunteers
to state conferences to further expand their knowledge in these areas.”

“The Victim Liaison Assistant attended a domestic violence workshop hosted
by the Women's Center of Brazoria County and a sexual assault investigation
class at Houston Community College. The Victim Liaison attended a
Leadership Institute sponsored by the Texas Agriculture Extension Service
and United Way of Brazoria County. This training provided the opportunity
to improve leadership skills and recruit volunteers. Staff attended
training on how to testify in court sponsored by the Domestic Violence Task
Force. Another training attended was for law enforcement and victim service
providers for acquittals and no-bills. Our staff attended the Annual Texas
Crime Victim Clearinghouse Conference and TDCJ Victim Sensitivity and
Interactions; Crisis Interventions and Crime Victims' Rights training. We
also attended the Office of the Attorney General training on Texas Vine
(Victim Information and Notification Everyday). We also attended training
sponsored by Harris County Child Abuse Task Force on Protective Orders and
Updates. In order to maintain grant compliance, our staff attended a grant
workshop and Brazoria County Community Plan meetings.”

“We combined efforts with surrounding counties to provide training to other
non-profit victim service agencies.  In turn, they invited us to their
training so that more opportunity throughout the year was given for
volunteers to be trained without expending more money.”

“Family Time staff trains law enforcement at every opportunity on domestic
violence and victim services. Staff continues to attend NOVA conferences
and local training for continual education to better serve our clients.
Presently we provide all clients receiving therapy an opportunity to
complete a pre-post survey on the services they have received at
FamilyTime. Therapist and clients work together in completing an individual
plan that will work in the best interest of the client.”

“Monthly training in areas such as sensitivity and confidentiality.
Training has included Presumptive Eligibility, ITS, TCFV New Workers'
Conference.  Plans for up coming training include TCFV Beyond New Workers',
Statewide FV Conference, Strengthening Victim Services Conference and Texas
Health Steps Medical Case Management Seminar, plus involvement in the TCFV
Task Forces.”

“We have attended several seminars. Our staff had benefited from the
quality of the programs they attended. Our volunteers have also received
regularly scheduled training by our staff, by specialists in carious fields
and by highly trained staff members of the Crime Victims Compensation

“VOCA funds have enabled our therapist and victims advocate to attend
training at the national level new therapeutic techniques and mitigating
trauma during crisis situations.”

“Notable activities conducted at the grantee level to improve the delivery
of victim services included monthly reports to study goal attainment.
Training efforts included the NOVA conference, Texas Crime Victim
Clearinghouse Conference, Social Work ethics Conference, Presumptive
Eligibility workshop for Crime Victim's Compensation, and Seven Habits of
Highly Effective People workshop.”

“The Women's Center is currently participating in a project with the
National Institute on Victims Studies at Sam Houston State University to
produce a web-based volunteer training program.  This program is expected
to enable us to quickly, efficiently and thoroughly train volunteers,
increasing our ability to assist victims of crime.”

“JFC staff attended training regarding child maltreatment and current
trends for protecting abused children.  JFC subscribes to the most highly
recognized professional publications to keep staff and volunteers informed
of research and methods for crime victim advocacy.”

“VOCA funded hotline staff also received continuing education.  The
training included participation in sexual assault conferences offered by
the Texas Association Against Sexual Assault, Sexual Trauma & Assault
Response Services, and the Texas Association of Polygraph Examiners.
Issues around domestic violence were explored at the Texas Council on
Family Violence annual conference, and further training was received in
serving as an expert witness at the conference held by the National
Training Center on Domestic and Sexual Violence.”

“The advocates have attended both out of town and local seminars to learn
about similar assistance programs and to get ideas on how to improve and
expand our program.   The training seminars allow for the advocates to meet
with individuals from other agencies and therefore create a communication
link between individual programs to assist and learn from one another.”

159             Ongoing self-evaluation of agency processes: review of
policies, procedures, staff, service delivery approaches, etc.  Can
involve hard data collection or analysis to collect evaluation data from
clients, community, or former victims.

                Examples of Responses:

“We have computerized our system to provide more accurate monitoring of our
program and the benefits it has on victims and there families. This helps
us to evaluate the program and make changes where necessary to keep clients
satisfied and informed.”

“The program is periodically evaluated by local agencies and judges.
Volunteers and Board Members evaluate the program annually.  A long range
planning committee continues to meet to improve CASA’s plan.”

“The Children's Advocacy Center (CAC) board, staff and partner agencies are
all involved in on-going service evaluation. Our partner agencies
participate in a yearly evaluation to assist the CAC in determining how
best to meet the needs of the children and non-offending family members.”

“Currently a needs assessment to use in strategic planning is being used.
An evaluation of the entire program is being done through focus groups that
involve SWOT method or gathering information.“

”We utilize outcome measures and program evaluation materials provided to
CASA programs by the National CASA Association so as to make sure that our
program is staying on task and consistently improving the quality of life
for these abused children.  Our program is evaluated annually by the Board
of Directors to assure quality of services provided by our trained
volunteers in the area of court advocacy, representation for children at
CPS staffings and quality of care in residential treatment.”

“Each program at the Family Place has goals and standards that are
developed and monitored by the agency program evaluator. We also have an
internal file audit and evaluation process.”

“We are currently undertaking a service evaluation with clients and former
clients to determine any gaps in service that need to be addressed.  The
Hutchinson County Crisis Center board of directors are also looking at all
areas of the program to ensure the quality of services for victims seeking
assistance through the agency.  Hutchinson County Crisis Center is also
looking to provide law enforcement/judicial training in the early fall.”

“All agency programs are evaluated by a contracted consultant.  Needs
assessments and client satisfaction surveys are entered into a database and
then compiled annually for evaluation to ensure quality service delivery.”
                Collect evaluation data (from clients or community, former
victim advisory council)

“We obtain a victim evaluation form for every family willing to participate
in our evaluation. “

”Program evaluation is done by questionnaire provided to community.”

“We provide a continuum of care to include a face-to-face assessment
session to ascertain individualized needs and resources of the client, a
24hour/365 day a year phone crisis hot line and assistance in completion of
victim compensation forms.   A written follow-up survey is also mailed to
the clients post termination of services to determine level of satisfaction
and evaluation of services from the point of their first phone contact with
our agency until therapy is terminated.  The survey is utilized to monitor
quality of services at each level of service delivery and as a tool for
improving on services and service delivery.  The client may choose to
remain or not remain anonymous in response to the survey.  Additionally,
the information returned by the client is provided to the Director of
Clinical Services who reviews it with the primary service
provider/therapist for the purpose of evaluation of quality of services. “

”Program monitoring and evaluation is conducted every six months.  Clients
complete questionnaires about service delivery and quality.  The vast
majority of completed forms 95% are positive.”

“Client feedback: CVS seeks feedback from our clients regarding the
services we provide to them.  Clients are given a short questionnaire to
fill out after their initial visit, and a 12 question evaluation is mailed
to them when they no longer require services and their case is closed.
Results from 2001 first quarter initial evaluations revealed that all
respondents were satisfied with the assistance they received from the CVS.
We also utilize Peer Review Records:  Each month, 5 CVS case files are
reviewed by the Director of Professional Services and CVS staff for the FCD
to determine if paperwork is complete, if appropriate services are being
provided and if progress is being made. Outcome Objectives are also
measured.  Our 3 outcome goals are: that 75% of our clients will cooperate
with law enforcement, that 80% of our clients will utilize a community
resource recommended by the CVS, and that 80% of our clients report reduced
anxiety and apprehension due to our services.”

“During this grant year the distribution of the client survey was amended
in order to reach a truer sample of clients.  We conduct the client survey
twice per year, and use it to track our successes and guide us in ways to
improve services.”

“ In conjunction with the psychiatric evaluation provided for those victims
requiring medication, the Counseling dept also has begun administering a
series of standardized an non-standardized testing protocol to obtain a
pre-counseling condition and an emotional condition following several
sessions of therapy.  This was implemented to ensure that client condition
was monitored to determine efficacy of treatment used an satisfaction with
therapy.  The testing protocol utilized includes the BDI (Beck Depression
Inventory), PSS (Post-Traumatic Stress Scales) and the Sexual Trauma
Symptom Checklist.  All provide a numerical score that directly correlates
with the level of symptoms and psychological distress.  Ongoing efforts
through the Case Management program, provide for follow-up with survivors
within seven days, thirty days, approximately three months, then sixth
months, and finally one year to assist in locating needs and services,
monitoring existing services, and provide a point of contact regarding CVC
applications, legal issues, etc.  The Management Team within the RCC
conducts ongoing internal needs assessment to determine where services are
lacking or what needs are not being addressed. “

73      Multi-Agency Collaborations

                Examples of Responses:

“Our program underwent a quality assurance and technical assistance review
in February 2001, by P2K, and received very satisfactory results.  CASA
continues to meet with the district judges for "brown bag" lunches to
evaluate our service.  CASA also met with the newly elected county attorney
and Grayson County Attorney's Office staff for a "brown bag" lunch to
develop and refine our working relationship.”

“We continue to participate and maintain active involvement with the
Brazoria County Interagency, the Multi-County Interagency Coalition Against
Sexual Assault (MICSA), the Brazoria County Domestic Violence Taskforce,
the Brazoria County Crime Victims Services Coalition, the Brazoria County
Crime Victim Support Group, and the Alvin Crime Victim Support Group. Our
program networks with all service providers at the local, county, and state
level to enhance our program services. We joined a computerized "Listserv"
e-mail system of the office for Victims of Crime, which will allow us to
communicate online with other victim assistance providers. This service
will allow our program to stay informed with up to date services. “

”We are currently working with the Attorney General's Office, Adult
Probation and the Sheriff's Office to provide training sessions for
Hudspeth and Culberson Counties within the next month.  Our agency works
closely with these agencies through the Crime Victims' Council by
coordinating efforts to improve services for victims of crime.  Further, we
assist advocates who face similar problems, but do not have the support
system that an agency in El Paso might have at its disposal.”

“Recognizing the frequency of child abuse occurring in families with
problems of substance abuse, the Family Service Association took the lead
in developing the Interagency Network which a full time FSA employee
chairs.  This network of agencies serving either children who have been
abused/neglected and agencies serving individuals with substance abuse meet
together on a monthly basis to coordinate the efforts of multiple agencies
serving the needs of families.  This avoids duplication of services and
gets the services individuals and families need.  These are difficult cases
and the monthly meeting is used to staff specific cases.”

“While assessing the needs of the community with one of the assistant
chiefs of police, municipal judges, and jailers, it was determined that a
more coordinated effort was needed in handling the emergency protective
orders. Consequently, changes were made in the protocol of the police
administrative directives stating that a victim advocate will be called out
to assist all victims requesting an emergency protective order.  This has
been an excellent benefit to the victim for receiving crisis counseling at
the scene, to the judge in getting first hand knowledge information from
the advocate, and to the police by not having to worry if the protective
order obtained. “

”Have made stronger efforts to maintain good rapport with the San Antonio
Police Department Domestic Violence Team.  Attend Victim Advocacy Training
meetings monthly.”

“During this past year, CSH conducted our first regional training regarding
the benefits of the multi-disciplinary team approach to child abuse.  This
two day conference focused on the benefits of the multi-disciplinary team
approach; specifically, how a coordinated community approach benefits child
victims and supports the professionals who are mandated to investigate,
treat, and prosecute child abuse cases.  Law enforcement personnel, child
protective personnel, prosecutors, mental and medical health practitioners,
school counselors, victims' advocates, and students of criminal justice
classes attended this conference.”

“Several meetings have been held between the Lynn County Advocate and other
area advocates to network and exchange ideas for the programs success.  A
good line of communication with the police agencies in the county has
proven beneficial to the program's success and officers have been
supportive of the program and utilize the program more and more as time
goes on.”


“An adolescent seen at one of the satellite clinics was raped by a football
player at her school.  The victim suffered from anxiety and depression.
Peers were angry at her for reporting the young man to police.  Through
therapy, the victim is now functioning well.  The perpetrator was placed in
a treatment facility.  A copy of a letter that the victim's mother sent to
the agency is attached.  Another client came to the United States to have
her baby.  While staying with another family, her son was sexually abused.
The family relocated to Dallas.  The mother could not find employment and
the family had financial difficulties.  A volunteer purchased the mother a
sewing machine so that she could make diapers and clothes for her children.
She is also doing sewing for others to make money to support her family.
The victim, his sibling, and the mother continue in treatment and are doing
well.  “

“The Katy community suffered a domestic violence tragedy in February of
this year. After an extended argument, our client, who had lived for years
with her husband’s violence, escaped one night. She ran a mile, barefoot,
to the Katy Police Department for help. The husband then took the children
hostage in retaliation. Attempts by the Katy Police Department to negotiate
a peaceful settlement were rebuffed. The Houston SWAT Team assisted but
sometime in the early morning, he shot his four young children then turned
the gun on himself. The only survivor was the toddler, shielded by her 11
year-old sister who died that night in the closet with her brother and

“The Katy Police Department called the Domestic Abuse Center for
assistance. DAC spent the next weeks at Hermann Hospital in Houston working
with hospital staff and helping to aid the mother with funeral arrangements
and arranging to ship the bodies of her three children home to Michigan.
DAC brought her family members to Texas, assisting her with packing up her
home. The Domestic Abuse Center advocates worked to emotionally support and
strengthen our client while she dealt both with the loss of three of her
children and the recuperation of her infant daughter.  Mother and child,
due to the support of the community and the Domestic Abuse Center, returned
to Michigan a month after the shootings. In May, with financial assistance
from the Domestic Abuse Center, mother and daughter returned to say “thank
you and good-bye” to those who knew and loved her children, and hopefully,
to achieve a step toward closure.  Why did she stay with him? She endured
years of his control and abuse. When she had tried to leave him before, he
kidnapped their infant daughter and fled south to Katy. So she moved the
rest of the children here. She thought the only way she could truly protect
her children was to stay with him. She found out that when she tried to
leave, she couldn’t protect them at all.”

“Counseling, psychiatric follow-along, and case management work together to
provide a triadic treatment approach.  The trauma experienced by many
victims of violent crime leave them feeling alone and hopeless.  Counseling
and attention to the symptomology that they experience allow them to heal
as they continue to increase coping mechanisms and address the legal
concerns.  Case Management allows the survivor to receive assistance in
meeting daily needs until coping mechanisms recover.  Below there are two
case histories illustrating ways in which VOCA funds have been used to
assist crime victims:

A Client was referred to case management through her counselor.  She was
sexually assaulted by a stranger in September but was afraid to cooperate
with police because the offender threatened her.  The advocate completed an
application for Crime Victim's Compensation with the survivor at the
hospital.  She was denied benefits, however, because of excessive length of
time between the initial report and contact with a detective.  The client
was advised to file a formal  statement with the detective.  Following
this, the case management coordinator and the client completed a letter of
appeal to CVC explaining her situation and asking for reconsideration.  Her
case was reconsidered and she is awaiting an award.

A young female is sexually assaulted by an acquaintance while visiting
Canada and reports to Canadian law enforcement.  She is later subpoenaed to
testify in the city where she was assaulted.  The client's mother requests
aid from Case Management to locate resources to pay for travel expenses.
An emergency claim is filed with CVC and approved within the week.  The
client will be able to testify against her offender and she will also have
the emotional support of her mother who will accompany her to Canada.

A woman in her mid fifties was sexually assaulted by an employer and
ultimately lost her job.  She received counseling to address the emotional
trauma and process memories.  Additionally, her counselor referred  her to
Case Management services where she received assistance in completing her
CVC application and an award was approved for approximately 6000.00.  This
assisted her in paying past due bills, buying groceries, and provided for
living expenses. “

        A letter written by a client of a county crisis center:

"I first came to the Hutchinson County Crisis Center after being physically
and emotionally abused over two years ago.  I thought I was alone and has
nobody to turn to.  But I was wrong.  I am a mother of four that was lead
to believe that I was worthless.  I was always so depressed to go home.  I
was living in an abusive relationship.  I had to get out not only for me
but for my children.  Throughout the past couple years I have turned to the
Center for help and support.  My children and I go to the support groups
through the Center.  They have helped us believe in ourselves and
understand that it was not any of our faults.  We have met other women and
children that are in similar situations.  Now I know I am not alone.

Scared for the safety of my children and myself I decided to divorce.  The
divorce process has been long and agonizing and after two years still going
on.  Yet throughout the long months of waiting the Crisis Center has always
been there.  Even some of the volunteers have come to the many divorce
hearing for moral support.  I feel more confident about what I am doing by
just knowing the Crisis Center is supporting my every decision.

I am trying to live a normal and happy life with my children.  I am happy
with my decisions.  I can come home without worrying about the abuse.  My
children can go outside without the fear of getting yelled at or being told
they are doing everything wrong.

Thanks to the Hutchinson County Crisis Center we have new lives in front of
us.  We have a bright new future without the bruises.  I consider the
Crisis Center a friend to all those who are in bad situations.  A friend to
all those in need."

“One case history illustrates how VOCA funds were used to greatly
contribute to one family.  Program staff worked with a family whose
7-year-old daughter had been sexually abused by someone outside the family.
Family counseling included the victim, victim's mother, father, and
brother.  While the family was receiving counseling, they also received
case management services that helped the low-income family access community
resources.  The family was assisted all through the pre-trial, trial and
punishment phases of the judicial system.  Program Supervisor, Case
Manager, and the family's court appointed attorney worked together in order
to prepare the family for trial.  Case Manager sat with the family in the
Victim Witness Room and in the courtroom.  Case Manager also coordinated
with the Crime Victim Coordinators in the DA's office to ensure that the
victims and the victim's family were kept separate from the perpetrator's
family as much as possible.  Program Supervisor provided expert testimony
in the trial that, as reported by the attorney who spoke to the jurors,
increased the sentencing from probation to prison time.  The attorney was
convinced that without the benefit of having Program Supervisor's testimony
to the psychological damages of the victim, that the perpetrator would not
have served any prison time.  This conviction aided in the healing and
recovery process for the family as well as improving the level of safety in
our county.“


Grantee answers could fall in multiple categories. Responses were
summarized into 8 areas.  Of the total 343 grantees reporting, 246
responded to Question F. Responses to this question were somewhat unique as
they were fairly well balanced across all 8 areas.

104     Positive efforts to facilitate timely information about/access to

“Child Protective Services has begun to utilize a system involving
specialized caseworkers for each case and situation.  In addition, a
prevention program has recently been formed, utilizing a coalition of
agencies to identify gaps in services to prevent abuse, assist victims, and
promote community awareness.”

“Our staff has learned the value of a united front in dealing with victims,
ensuring that individuals at every level (the DA’s office, the police,
counseling staff, and Victim Assistance) interact with the victim in a
sensitive, timely and appropriate manner that will not further alienate the
victim and may in fact encourage participation.”

“We find that more information is being shared between the different
agencies and that services to the victims are being better coordinated”

“One of the counties in our service area has moved to a cluster court
system in which all Child Protective Services (CPS) cases are heard by a
judge specializing in these cases.  The judge has a better understanding of
the CPS system and more time to deal with each case.”

“ I believe the most notable trend is the support of legislators who have
toughened laws for sex offenders and worked so hard to make more funding
available to help crime victims.”

“Children’s Advocacy Center and the implementation of a Sexual Assault
Nurse Examiner (SANE) program has facilitated the cooperation between local
agencies. This has already improved our ability to provide services to
victims such as referral to counseling.”

“The most emerging issue impacting crime victims is Presumptive Eligibility
regarding Crime Victim Compensation applications. The new program will
allow a victim to receive benefits in a more timely manner.”

“ There is a better response from responding police officers. The DA’s
office seems more willing to prosecute cases of domestic violence. It
appears that more emergency protective orders are being issued.”

72      Increasing number of victims; More victim participation in
processing cases.

“Incoming calls from victims have increased significantly in the last year
due to increased referrals by police officers, detectives, other local law
enforcement agencies and a wide variety of professional providers. Family
violence victims who may not have sought CVS assistance for previous
victimization are now apparently seeking services from CVS. It appears this
is in part to an increase of trust and awareness of the program an in the
police department that provides it. Offers appear to be seeking more
proactive solutions to the repeat family violence incidents, which often
includes some type of CVS assistance.”

“It is important to note that within the last year, the number of victims
impact statements being heard in court has significantly increased in this
county. Victims are becoming more education about the judicial system and
want to be a part of the process”

“The increasing awareness of issues related to crime and crime impact is
resulting in increased awareness and of reporting of victimization, which
with many, will require substantial support beyond crisis intervention,
thus the need for long-term therapy continues to grow.  Additionally, with
the increased population of children born to drug abusing/dependent mothers
and frequently physically and/or emotionally absent mothers and/or fathers
- these children are at greater risk of suffering abuse, neglect and

61      Changes in type of cases/clients processed (internet victims, date
rape drugs, younger victims, parent abandonment of adolescents, teen
run-aways, involvement in substance abuse).

“Our agency has seen a rise in the alleged perpetrators re-offending before
being brought to justice. In addition, there has been a trend of victims
meeting perpetrators over the INTERNET.  These adults are portraying
themselves as teenagers and coercing children to meeting them only to make
them victims of sexual assault.”

“There is an increase in drug and alcohol use that has contributed to child
abuse and neglect. More parents are testing positive for drugs and alcohol
increasing the removal of newborns. Increased sexual and physical abuse has
been a factor in an increase of teen run-aways, drug and alcohol abuse,
teen pregnancy, crime and violence.  There has also been an increase of
parents giving up their parental responsibilities because they cannot
control their children.”

“There is a growing number of adolescent being abandoned due to behavior
problems or parental lack of responsibility.”

“There is an increased appearance of INTERNET child pornography in our
service area.”

“ We continue to see more clients with severe mental health issues and the
services available in our area are extremely lacking to support these

“Increases in requested services related to child sexual abuse, juvenile
sex offenders and teen pregnancy. We have also seen an increase in
reporting by male sexual assault victims.”

“Theft of identification seems to be a growing crime in our area as well as
checks being manufactured on non-existing accounts. This is particularly
confusing for crime victims in that they are the victims of a crime long
before they even become aware of it. Juvenile crime is also increasing.”

“Sexual harassment and ultimate sexual violence within the schools appears
to be the most striking emerging issue of victims of crime in our service

59      Negative experiences with agency collaborators. Lack of local
access to needed services

“There is a general lack of resources in the area. In addition, our Center
experiences limited assistance and cooperation from the District Attorney’s
office. Harassment and stalking are not taken seriously by law enforcement
in our four county area as other domestic violence crimes”

“Child Protective Services is overworked, underpaid, and having
difficulties with budget cuts and are not able to reach all of the children
at risk. Budget constraints, laws and staff shortages are the main causes.
If this trend continues, the children of our county will continue to lose
day care, counseling and needed therapy.”

“There is a fear of contacting police and/or filing a police report due to
immigration status and deportation issues. There are continued problems
with victims of domestic violence in comprehending issues concerning their
rights and availability of resources in Texas for primarily a Spanish
speaking population.”

“We have a new judge who is not familiar with domestic violence issues. He
is not issuing protective orders. We have an extremely difficult time
getting protection for our clients and their children. Dual arrest
continues to be a problem. No compliance hearings on P.O.s not holding
offenders accountable for fines, non-compliance of mandatory reporting of
P.D. calls regarding domestic violence. J.P.s not complying with mandatory
magistrate’s orders.”

“The prosecution of domestic violence/sexual assault cases in our area is
almost non-existent. Once a case is filed with the D.A.’s office in the
county it enters a “black hole.” Often the peace officers have no knowledge
of court dates. In fact, we have to go to the court house every week to
track the case files involving our victims. The district and county courts
do not provide a public docket of the court calendar so we make several
calls a month to verify court dates.”

54      Need for services targeting special populations (e.g., non-English
speaking, elderly).

“We continue to have an ever increasing Hispanic population moving to this
area many of whom are illegal aliens. We need more Spanish speaking service
providers in our area to insure that families have their needs met in a
manner which is most understandable and effective.”

“With the increase population of children born to drug abusing/dependent
mothers, these children are growing into a population of children at
greater risk of abuse, neglect and abandonment. Without appropriate early
intervention, these children will contribute to the growing trend of
violence in the schools and the numbers of young victims in our society.”

“One trend that has become increasingly obvious is the lack of support and
services for non-offending family members.”

“There is a need for additional services for the elderly and disabled
continue to be an issue with victim advocacy groups including the steps
that need to be taken to enhance assistance to those vulnerable victims of

“We continue to see greater interest in the participation of secondary
victims in services, especially parents of children who were victims. The
parents have taken an active role in their children’s treatment and have
sought individual treatment to address the effects of the crime on their
own lives.”

“Due to homophobia, discrimination and lack of education of same-sex
domestic violence and sexual assault, many  do not identify themselves as
being in a domestic violence situation or as being a survivor of sexual

“As an agency, we are seeing an increasing need to address the issues of
children who witness domestic violence and crime.”

“One of the greatest under-served victim populations in our community are
elderly individuals who are victims of fraud or scams. As our citizen grow
older, the number of elderly at risk continues to increase.”

49      Expansion or improvement of shelter/victim services (e.g., through
interagency collaborations, development of a website for anonymous support.

“Our agency and the County Attorney’s Office have recently joined to
provide full services for victims seeking protective orders. Our legal
advocate will be taking all applications for protective orders, thus
allowing us to offer additional services to victims of crime such as
shelter, counseling, referrals etc.

“However, through the assistance of some police officers who received some
domestic violence training and started demanding that abusers be held
accountable, we have seen a hesitancy to drop cases. In fact, we have been
able to encourage judges to refer abusers to anger management and that has
been working quite well. We are also starting to develop a better working
relationship with CPS.”

“Police officers, nurses and doctors all seem to be more aware and more
sensitive of sexual assault issues. Our staff have provided a lot of
professional training to these populations and there may be other factors
as well.”

“We have noticed a need for transitional housing for victims of domestic
violence; a lack of resources available due to the victim’s immigration
status; a lack of mental health resources and difficulty accessing services
due to language barriers. We see these are targeted areas for improvement
and expansion in our service area.”

“Collaborations with local agencies (including the court system) have shown
us a need for increased services and/or awareness programs for young
victims in our community.”

47      Staffing issues: turnover, under-staffing, lack of volunteers, need
for staff training.

“We have found that lack of volunteers in our community has had an impact
on our service to victims in our areas. We have had many complaints in not
being able to get through to speak with someone to make a report. They are
put on hold for a lengthy time. And finally, the recent loss of several CPS
caseworkers has created a crisis level of services in our area.”

“The turnover rate of caseworkers contributes to less-informed new
caseworkers whose commitment to the children tends to become diluted when
that new caseworker has not had first hand experience with the children and
their families when the case was fresh.”

“Staff turnover at the our unit CPS unit is at approximately 100%.
Recently, we lost an experienced unit supervisor at CPS.  The unit can't
even retain secretarial support.  This can not have anything but a
detrimental effect on services to victims.  Other things remaining
constant, we see no relief from this trend of staff instability.”

“Another very serious concern that has arisen over the last year is the
high turnover of CPS caseworkers.  In Tarrant County, there is a 27%
turnover rate of first year caseworkers.  This results in poor case
management as well as adds to the already overloaded, overburdened
caseloads of the committed workers.  The Child Advocate’ role of making
sure the child doesn’t get lost in the system is even more intensified now
because of the shortfall of experienced CPS caseworkers.  It is not at all
unusual for that consistent Child Advocate, who has been on the case almost
since the beginning, to be the person with most of the information and

“Most notable problem is the lack of nurses interested in providing SANE
services.  Although we have a SANE program, there is no funding locally to
assist in promoting and sustaining this program.”

“Providing training, supervision and support for the growing number of
volunteers are a challenge.”

22      None or not applicable.

During fiscal year 2001, Texas used $50,483 in administrative funds.  This
represents significantly less than 2% of the VOCA dollars allocated to the
state for that fiscal year.

The majority of these funds ($50,177) were used to fund an audit of the
Victims of Crime Act grant program in Texas by the State Auditor’s Office.
The remaining administrative funds were spent on general office supplies
that assist grant managers in the day to day management of this program.

Back to TEXAS


This document was last updated on May 15, 2002

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