ILW.COM - the immigration portal Immigration Daily

Immigration Daily: the news source for legal professionals. Free! Join 35000+ readers

Home Page

Advanced search


Immigration Daily

Archives

Processing times

Immigration forms

Discussion board

Resources

Blogs

Twitter feed

Immigrant Nation

Attorney2Attorney

CLE Workshops

Immigration books

Advertise on ILW

VIP Network

EB-5

Chinese Immig. Daily

About ILW.COM

Connect to us

Make us Homepage

Questions/Comments


SUBSCRIBE

Immigration Daily

 

Chinese Immig. Daily



The leading
immigration law
publisher - over
50000 pages of free
information!

Copyright
©1995-
ILW.COM,
American
Immigration LLC.

Immigration Daily: the news source for
legal professionals. Free! Join 35000+ readers
Enter your email address here:



< Back to current issue of Immigration Daily < Back to current issue of Immigrant's Weekly

Dear Editor:

In the 1/11/02 issue, a paragraph summarizes the OIG Telephone Audit as finding few errors in Customer Service answers. This is analogous to a report I read about in a newspaper reporting the Parking Meter monitoring authority found few meters malfunctioning--which was most untrue! When the government (or any organization) monitors itself, the report may not be the same as a report by the end-users! I thought I would test the service, to double check my technical approach on a couple of matters. Whilst the customer service INS representatives were most courteous, the level-one answers were "dead" wrong, twice. I was most sure the answers were incorrect, so I was able to talk to another officer, one level up, in both cases, and [only] then, I received the right answers (reality-tested).

Sincerely,
ECS, Esq., in Mpls., MN


Immigration Daily: the news source for
legal professionals. Free! Join 35000+ readers
Enter your email address here: