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< Back to current issue of Immigration Daily < Back to current issue of Immigrant's Weekly

INS Website Statistics

Monthly User Report for December 2001

and End of First Quarter, FY 2002

For the month of December, 1,306,685 users visited various parts of INS Online, INS' public Internet Website, including 630,549 unique visitors. This represented an decrease of about 130,000 users from November. 4,431,630 users visited the site through the First Quarter.

The average number of users per workday was 47,126.

In November, users stayed online an average of 14:33 minutes per visit, down from the 14:29 per visit in November.

The most frequently visited areas of the Website were:

December 2001

First Quarter, FY 2002

  •  Forms and Fees

604,688

1,969,682

  • Services & Benefits

352,845

1,196,878

  •  Field Offices

275,209

889,620

  • How Do I ...?

228,457

798,273

  • About INS

141,800

518,568

  • Laws & Regulations

136,698

465,599

  • Public Affairs

133,588

499,501

During December, almost 509,000 forms were downloaded from the INS Website, down from 520,000 in November. Over 1.6 million forms have been downloaded so far this fiscal year. The most popular forms downloaded from the INS Website were:

 Form Number Downloaded, December 2001
N-400 38,586
I-130 31,096
I-9 28,708
N-400 Instructions Only 26,693
I-765 24,744

Over 305,000 users visited field office pages during the month of December, a decrease of about 25,000 from November. Over 978,000 users visited field office pages during the quarter. The most popular field offices for the month were:

 Office Number of Visits, December 2001
Application Support Center pages 41,733
Nebraska Service Center 15,279
Texas Service Center 13,604
Vermont Service Center 13,402
California Service Center 13,192


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