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< Back to current issue of Immigration Daily < Back to current issue of Immigrant's Weekly

INS Website Statistics

Monthly User Report for September 2001

End of Fiscal Year 2001

For the month of September, 1,480,652 users visited various parts of INS Online, INS' public Internet Website, including 738,795 unique visitors. For the Fiscal Year, 16,453,058 user sessions were recorded, an increase of 7,019,835 users or 74 percent from FY 2000.

The average number of users per workday was 55,833.

In September, users stayed online an average of 13:52 minutes per visit, down from the 14:28 per visit in August.

The most frequently visited areas of the Website were:

 September 2001

FY 2001 To Date

  •  Forms and Fees

656,201

7,412,219

  • Services & Benefits

418,316

5,164,480

  •  Field Offices

292,339

3,144,810

  • How Do I ...?

267,343

3,124,518

  • Public Affairs

179,037

2,201,752

  • About INS

148,068

1,874,055

  • Laws & Regulations

133,208

1,733,842

During September, almost 472,000 forms were downloaded from the INS Website, for a total for the fiscal year of over 5.2 million forms downloaded by external customers. The most popular forms downloaded from the INS Website were:

 Form Number Downloaded, FY 2001
I-130 480,806
I-9 408,169
N-400 384,269
I-134 316,601
I-765 311,267

Over 297,000 users visited field office pages during the month of September, with almost 3.2 million visits recorded throughout the fiscal year. While pages providing information on INS Service Centers were the most viewed field office pages, the most popular districts for the fiscal year were:

 Office Number of Visits, FY 2001
Los Angeles District Office 142,536
New York City District Office 129,627
San Francisco District Office 100,301
San Jose Sub-office 77,509
Newark District Office 68,157


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