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INS Internet Website Statistics
Monthly User Report for December 2000
and
Cumulative User Report for First Quarter FY 2001

For the month of December, 1,027,447 users visited various parts of INS Online, INS' public Internet Website, including 465,000 unique visitors.

The average number of users per workday was 38,747

In December, users stayed online an average of 16:36 minutes per visit, up from the 15:40 minutes per visit in November. 

For the first quarter of Fiscal Year 2001, a total of 3,173,303 customers visited our Website.

The most frequently visited areas of the Website were:

 
December
First Quarter FY 2001
Forms and Fees
431,485
1,336,904
Services and Benefits
307,942
951,689
Field Offices
201,745
628,812
How Do I...?
183,179
587,000
Public Affairs
161,764
357,424
About INS
126,799
399,153
Laws and Regulations
55,721
152,791

Also during December, almost 305,000 forms were downloaded from the INS Website, for a FY 2001 first quarter total of almost 950,000 forms downloaded by external customers.

Prepared by the INS Office of Web Management, Office of Policy and Planning, Washington, DC, 20536


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